Flight96
69 Mustang Vert Restomod BOSS 351 & 2013 BOSS 302
Took the car in on Monday (June 30th) for the Trackey installation, left there at 8:30am and was told it would be done in a couple of hours. I went back at noon to pick it up. As soon as the servise writer saw me I knew there was a problem. He told me that they were having an issue programming the PCM. The key programmed fine but halfway through doing the PCM the program crashed and they were not able to get it back. The tech was on the phone with Ford Racing trying to figure it out. So they offered me a loaner until they had it fixed. He said it would probably take a couple of hours. So I got the loaner and went home and waited for them to call me. 5:30 that afternoon I called them to ask what was happenening and was told that Ford Racing couldn't figure it out and they were now dealing with Ford engineers. As july 1st is a holiday (Im in Canada) I was told that they would not be able to get it fixed until July 2nd.
10:30am July 2nd I get a call from the dealer saying they are working on it and were hoping to have it resolved in a couple of hours. 3:30 I get another call saying that they can't fix it. Basically I now have a 50 thousand dollar hot wheel. They now are taking out the PCM and have to send it to the USA for the Ford engineers and Ford Racing to re-program. But, because July 4th is a holiday in the US it probably would not get done until Monday or Tuesday (July 7 or 8th). By the time they send it back here and re-install it, I probably won't have my car back until July 11th.
So what was supposed be be a 1 hour computer flash has now turned into a 2 week affair and I still don't have my car. Driving a Ford Edge is not the same !!
Has anyone else had any issues with getting their Trackey installed ? Should I be concerned about any further damage that may come from this ?
10:30am July 2nd I get a call from the dealer saying they are working on it and were hoping to have it resolved in a couple of hours. 3:30 I get another call saying that they can't fix it. Basically I now have a 50 thousand dollar hot wheel. They now are taking out the PCM and have to send it to the USA for the Ford engineers and Ford Racing to re-program. But, because July 4th is a holiday in the US it probably would not get done until Monday or Tuesday (July 7 or 8th). By the time they send it back here and re-install it, I probably won't have my car back until July 11th.
So what was supposed be be a 1 hour computer flash has now turned into a 2 week affair and I still don't have my car. Driving a Ford Edge is not the same !!
Has anyone else had any issues with getting their Trackey installed ? Should I be concerned about any further damage that may come from this ?